Job description
As Regional Manager South/West, you are responsible for the operational performance, team leadership, and studio excellence across our Southern and Western German studios.
You report directly to the Head of Operations and play a key role in professionalising and scaling our German operations within a fast-growing international company.
This role offers strong development opportunities as the organization continues to grow.
Your Region
As Regional Manager South & West you’re responsible for all studios in the Southern and Western part of Germany, including existing and upcoming locations. Your region includes North Rhine-Westphalia, Hessen, Baden-Württemberg, and Bavaria
Our current open studios are located in Cologne and Munich
Cologne: 1 Studio Manager and 2 locations, 1 Rocycle and 1 Roform
Munich: 1 Studio Manager and 2 locations, 1 Rocycle and 1 Roform
Operational Responsibilities
Studio Operations
Lead monthly performance reviews with each Studio Manager
Conduct quarterly coaching and development reviews, based on NPS, KPIs, and qualitative feedback
Ensure all studios meet non-negotiables: cleanliness, service, brand standards, and operational excellence
Conduct a minimum of 1 on-site visit per studio every month
Use internal checklists to assess and improve studio quality
Performance & Financials
Take ownership of studio performance in your region against approved targets
Monitor revenue, costs, and operational KPIs in collaboration with the Head of OperationsIf performance targets are not met:
Work with the Studio Manager to define a clear action plan
Ensure follow-up, execution, and measurable improvement
Prepare and present quarterly regional performance reviews to the Head of Operations
Growth & Development
Work closely with Studio Managers, Marketing and the Head of Operations to:
Maximize class occupancy and member growth
Identify underperforming studios and implement structured turnaround plans
Actively contribute to improving processes, structures, and leadership capability as the business scales
Maintenance & Facilities
Ensure all maintenance issues are correctly logged and followed up according to the maintenance reporting process
Coordinate day-to-day maintenance and minor renovations
Flag major maintenance needs or investment requests to the Head of Operations
People & Studio Support
Onboard new Studio Managers, ensuring a strong start through structured onboarding, training, and ongoing support
Actively support Studio Managers with operational tasks when needed, such as:
Administrative tasks
HR-related questions
Scheduling and planning
Operational challenges
Act as interim operational lead for studios when no Studio Manager has been hired yet, ensuring continuity and quality